Surbo Live Chat: Customer Service On-the-Go
Surbo Live Chat is a free Android application developed by ValueFirst Digital Media, designed for seamless customer service interactions. With over 1000 satisfied customers, this app enables users to engage in live chats, mark leads, log issues as tickets, and send documents or images during conversations. The app features a dynamic dashboard that provides real-time updates on performance metrics like total chats and average chat duration. Additionally, users can access chat history, send push notifications to address missed queries during offline hours, and integrate with popular messaging platforms such as Line, WhatsApp, and Facebook messenger.
Surbo Live Chat offers a comprehensive set of features including canned responses, offline message storage, whitelisted push notifications, and supervisor tools for monitoring live conversations. This app aims to elevate customer support experiences with its user-friendly interface and versatile functionalities.
